I made a call and got a message that the number is programmed not to receive calls, what is that?

Created by Andre Greiner, Modified on Tue, 23 May 2023 at 02:04 PM by Andre Greiner

It is common in these situations that you have already managed to call this number before, or even manage to speak afterwards. There is no way to be sure of the reason for the unavailability, but the main causes are:


  • airplane mode on
  • SIM card (chip) disabled
  • “Do Not Disturb” mode activated
  • Number that appears to the receiver is marked as SPAM (blocked at destination)


It is worth remembering that some cell phones have features to facilitate marking a number as SPAM (such as Samsung's Smat Call), and this information is shared with other similar devices.


And when the block is at the destination, it is normal that calling from another number you can talk normally. One solution is to change the fixed bin of your number, or put the identification (if you don't have it yet). For both solutions, just fill out this form.


Meanwhile, here at Exact we are constantly looking for solutions to help your operation.


See you later!

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select atleast one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article