I need help - how to open a ticket

Created by Andre Greiner, Modified on Tue, 28 Mar, 2023 at 2:37 PM by Andre Greiner

During our relationship, you may need our customer service team to answer a question, suggest an improvement or ask for help with a problem.


When you need it, just look for us! In the chat the answer is faster, however you can also look for us by email at suporte@exactsales.com.br or in the help center, in this link .


Try to send your demand as detailed as possible. We suggest at least the following structure of information:

  • Screen or feature that needs attention
  • action or functionality
  • system feedback


Screenshots or videos are also always welcome!

The more information you send us, the more assertive we will be in your service :)

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article