How to insert text break in Lead Timeline - Spotter V2

Created by Andre Greiner, Modified on Wed, 22 Mar, 2023 at 11:07 AM by Andre Greiner

The  lead  timeline  is on the “ Lead Details” screen  and contains all the events that occurred with the  lead  since  registration. 

In addition to displaying past events, the  timeline  also shows which activities are scheduled for the  lead  in question, and it is also possible to create and edit activities from this screen.

You can enter comments on the lead's timeline from this field:

 

When pressing enter, the text does not go to the bottom line, the comment is sent to the timeline.

But if you want or need to put information on more than one line, beware. This functionality will allow the user to perform a line break in the text inserted in the  timeline,  that is, start a new line of text in the same comment. To use the line break, just press the SHIFT+ENTER key combination  , as shown in the example below:

 

 Note : By just pressing the ENTER key on the keyboard, it continues sending the comment to the timeline (inserting the typed text) as per the previous behavior.

 Add important comments for your lead management, relevant information for your manager and seller ;)

Good job!

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