Inactive users are showing up on my dashboard, why?

Created by Andre Greiner, Modified on Thu, 29 Jun, 2023 at 9:32 AM by Andre Greiner

If you've inactivated some users but they still appear in the dashboards, don't worry. It is normal to show inactive users while there is data linked to them in the filtered period. 


Ex: if a user received leads through integration at the beginning of the month and was later inactivated, on the dashboard for that month he will appear accounting for the leads registered in his base.


This is the default behavior of the system, including in BA they also continue to appear ;)

 

Can we clarify? Remembering: it should only appear in the analysis period while there is data linked to it.



see you later!

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article